GDPR COMPLIANCE

eBike.mt – Viral Marketing Ltd

Last updated: 14 May 2026

At eBike.mt, operated by Viral Marketing Ltd, we are committed to protecting the privacy, security and integrity of personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Maltese laws.

  1. OUR COMMITMENT TO DATA PROTECTION

We are committed to:

• Processing personal data lawfully and transparently
• Collecting only necessary data
• Protecting personal information through appropriate security measures
• Respecting user privacy rights
• Limiting data access to authorised personnel only

  1. WHAT PERSONAL DATA WE MAY PROCESS

Depending on the services used, we may process:

• Full name
• Email address
• Phone number
• Billing information
• Booking details
• Identification documents
• Payment information
• Website usage data
• Communications via forms, email or WhatsApp

  1. PURPOSES OF DATA PROCESSING

Personal data may be processed for:

• Reservation management
• Customer support
• Identity verification
• Payment processing
• Insurance and legal obligations
• Fraud prevention
• Website analytics
• Marketing communications where permitted

  1. LEGAL BASIS FOR PROCESSING

We process personal data based on:

• Performance of a contract
• Legal obligations
• Legitimate business interests
• User consent where required

  1. DATA SECURITY

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, disclosure or loss.

  1. DATA RETENTION

Personal data is retained only for as long as reasonably necessary for operational, contractual, legal, tax and security purposes.

  1. THIRD-PARTY PROCESSORS

We may work with trusted third-party providers including payment providers, hosting services, booking systems, analytics tools and legal/accounting advisors.

  1. INTERNATIONAL DATA TRANSFERS

Some third-party providers may process personal data outside the EEA. Appropriate safeguards are implemented where required.

  1. YOUR GDPR RIGHTS

Users may have the right to:

• Access their data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

  1. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality, analyse traffic and support marketing activities.

  1. CHILDREN’S DATA

Our services are not intended for individuals under the age of 18.

  1. DATA BREACH PROCEDURES

In the event of a relevant data breach, we will take appropriate action in accordance with GDPR obligations.

  1. CHANGES TO THIS PAGE

We reserve the right to update this GDPR Compliance page at any time. Updates will be published on this page.

  1. CONTACT INFORMATION

Viral Marketing Ltd
Operating brand: eBike.mt
Email: info@ebike.mt
Website: https://ebike.mt

IMPORTANT NOTICE

This GDPR Compliance page is intended as a GDPR-oriented operational template suitable for publication. Depending on the exact website setup, booking systems, cookie tools and integrations, a final legal review by a Malta-based privacy professional is recommended.